Medications can make a difference in regaining health and mitigating chronic conditions and your Keller Army Community Hospital pharmacy technicians specialize in providing the prescriptions you need. New prescriptions, refills, medication counseling are all available through your Keller Army Community Hospital pharmacists.
Outpatient Pharmaceutical Care
Drug information and patient counseling provided on New and Refilled prescriptions for all eligible beneficiaries.
Diabetes Counseling and Instruction on Diabetes Blood Glucose Monitoring and Insulin Administration.
Information is available at the Outpatient Pharmacy pick-up windows, counseling room or by telephone.
The Pharmacy is closed on holidays. Services offered during holiday hours are limited to the Emergency Department.
Ranitidine (Zantac) recall; Famotidine (Pepcid) substitution
The 150 mg and 300 mg strength tablets of ranitidine (Zantac) – stocked at the Keller Pharmacy – will no longer available due to a voluntary manufacturer recall.
The Pharmacy and Therapeutics Committee has authorized an auto-substitution to famotidine (Pepcid) for prescriptions written by Primary care Managers/Providers. Currently, Keller only has the 20 mg strength of famotidine available.
Patients with prescriptions from civilian providers will need a new prescription. This recall does not apply to the oral solution version of ranitidine (15mg/ml). If you have concern about having taken this medication, please go to the Food & Drug Administration Q&A page at https://www.fda.gov/drugs/drug-safety-and-availability/questions-and-answers-ndma-impurities-ranitidine-commonly-known-zantac.
The Keller Pharmacy is contacting all patients (beginning November 15, 2019) who have received the medication in the last 90 days and inform them of their options.
KACH Pharmacy OTC Program ends January 1st, 2020
The Keller Army Community Hospital Pharmacy will no longer offer a self-care over-the-counter (OTC) medications beginning January 1st, 2020.
This means OTC medications will only be available with a prescription.
This change brings the Keller Pharmacy in line with many other Military Treatment Facilities (MTF) around the country, and provides cost-saving measures to ensure more essential services are funded.
Patients with a prescription written by a provider (MTF provider, or outside provider) will still be able to have those prescriptions filled. Patients without a prescription for OTC medications will have to purchase them on the economy.
This change does not apply to U.S. Military Academy Cadets or U.S. Military Academy Preparatory School Cadet Candidates.
An electronic prescription is a computer-generated prescription sent electronically from your health care provider directly to our pharmacy.
Electronic prescriptions are sent using a private, secure and closed network. Your prescription information is not sent over the Internet or as an e-mail. The prescription is sent immediately to our pharmacy with no need to drop off a paper prescription.
Electronic prescriptions are not filled at the pharmacy in advance. When you arrive at the pharmacy, pull a "New Prescription" ticket, and we will be happy to fill it for you on-the-spot.
Tell your doctor:
Keller Pharmacy's Electronic Prescription Pharmacy Name is:
DoD WEST PT ePhcy
Pharmacy NCPDP/NPI Number:
5810862 / 1497160113
Pharmacy Phone Number:
845-938-2527, select option 1, then option 4
OPTION 1 for Pharmacy, then:
OPTION 1 for Refills
OPTION 4 to speak with Pharmacy staff
Mon - Wed, Fri : 8:00 a.m. - 5:00 p.m.
Thu : 8:00 a.m. - 2:00 p.m.
Thu : 3:00 p.m. - 5:00 p.m.
1st Floor, Keller Army Community Hospital
Keller Army Community Hospital Outpatient Formulary
February 17, 2020 - President's Day
March 25, 2020 (Closes at 0900)
May 22, 2020
May 25, 2020 -Memorial Day
July 3, 2020 - Independence Day
July 6, 2020
September 4th, 2020
September 7th, 2020 - Labor Day