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TriCare Online

TRICARE Online (TOL) is the Military Health System Patient Portal. It is designed to provide online capabilities, tools, and information for TRICARE beneficiaries. The website is


TOL Advantage: 

To enhance access to care and patient satisfaction in scheduling routine appointments, Keller Army Community Hospital encourages you to register and try TOL if you don’t already use it. Soldiers, Retirees and family members who register with TOL can use it any time, from any location, to access health and wellness information, schedule a routine primary care appointment, check the status of prescription medications or refill prescriptions. 

For help with TOL questions, please call 845-938-5422. 


Features available at 

  • Access to primary care appointment booking for KACH’s TRICARE Prime and TRICARE Plus enrollees.

  • Access to refill prescriptions.

  • Access to general health information.

  • Information on available services and benefits.

  • Military treatment facility and region Web site information.

  • Access to personal health records.

  • Complete health assessment review tool questionnaires.

  • Update user profiles.

  • Transfer accounts to another MTF.

  • Change passwords.

  • Update personal information. 


Beneficiaries enrolled at Keller in TRICARE Prime or TRICARE plus may make online appointments for Primary Care and Optometry at:

In the event of base closure due to inclement weather or other reasons, please call the Appointment Center to receive special instructions. We suggest calling 845-938-7000 to verify road conditions at West Point before making the drive.

Appointment Center: 845-938-7992 or 800-552-2907  

Hours: 7:00 a.m. - 4:30 p.m. Mon-Fri


Referral Assistance: 845-938-5373 

Hours: 7:00 a.m. - 4:30 p.m. Mon-Fri