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Our Mission:

Provide high quality, patient-centered care with a focus on health and wellness to improve readiness of the Force and enhance the lives of all beneficiaries.

Our Vision:

Improved health and wellness through partnership with our beneficiaries and our community.

Our Values

Family, Honesty, Integrity, Compassion, Respect and Excellence.


My philosophy of leadership is predicated upon several fundamental beliefs.
a)    Character = Values: Character that encompasses the seven Army core values in the bedrock of our organization. Every decision a leader makes always reverts back to core values. These foundational values are the DNA of leadership. Excellence in an organization starts with leaders of good, strong moral fiber who engage in the entire process of leadership. Honorable character is foundational for effective leadership.
b)    Lead by Example: Command is granted. Respect is earned. A leader earns the respect of his subordinates by his/her example. The adage of “your actions speak so loudly I cannot hear what you are saying” often rings true. When followers see their leaders doing the right thing for the team – supporting, nurturing and present through the good times and the bad times – trust is built. As a leader, you set the standard and enable the Soldier to meet or exceed it.
c)    Communicate: Communication is essential for effective leadership. It is the ability to identify and relate with people in a way that increases your influence with them. Listening is the most powerful way to communicate. When we speak, we learn a little because we only say what we know. Effective listening by leaders gives Soldiers and civilians an active role in the organization.
d)    Caring: “The preservation of the Soldier’s health should be the Commander’s first and greatest care.” – General George Washington.  In order to meet the needs of those we lead, we demonstrate servant leadership. The selfless leader is willing to risk his/her fortune in order to do what is right for the organization. It drives us away from self-serving, forceful leadership and requires us to respect, value and motivate Soldiers. Caring also encompasses taking care of yourself and your family. Take time for both and encourage others to do so as well.
e)    Vision: Good leaders have a vision for the future of their organization. Exemplary leaders communicate this vision with the team to create consensus and shared purpose. A successful organizational vision is implemented by effectively communicating the “why.” Subordinates become the “how” by showing how to meet the team vision.
I encourage the entire West Point Health Service Area / Keller Army Community Hospital team to embrace this leadership philosophy as they teach, coach and mentor our future Army leaders.